Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Ordered a Peanuts Christmas women's shirt back in November. When I received it, it looked more like a M youth size.

The shirt looked nothing like the women's shirt shown on the website. What was really upsetting was that TP thought it was OK to ship a shirt with a burn stain. I contacted TP requesting a refund, but TP ignored my request and ordered a re-print. I received the 2nd re-print and again there was another spot/stain on the shirt.

The women's M is NOT a women's M. I have many Gildan women's shirts and when I compared the shirts you can clearly see the size difference in length, width and in the sleeves. I took pictures with the different Gildan shirts I had and submitted another claim. Just today I received an email that my claim was reviewed and has been approved for a reprint.

I clearly stated I did not want a re-print as they were unable to get it right the first 2 times and I surely would not receive it before Christmas. I ordered a Christmas shirt in Nov so that I could wear it before Christmas, not after. I stated I wanted a refund and my request was ignored all 3 times. I would rate TPs customer service a 1(extremely poor) .

This is the worst experience I've had with an online purchase. Not to mention there is not a contact number to speak to someone live. Online chat is useless. Still waiting on a manager to reach out via email.

BUYERS BEWAR!!!!!! DO NOT BUY ANYTHING from TEE PRODUCTS. Any business with online sales should have a phone number on their website should customers have any concerns. The emails received after submitting a complaint seems to be auto generated.

Every email I received thus far are all worded the same. I seriously doubt my issue is going to get resolved through their "customer service team". It' s time to file a complaint with the BBB and put TP on blast on IG as that's where I came across there advertisement.

I'm so tired of the back/forth with nothing getting resolved. AGAIN BUYER BEWARE!!!!!!

Product or Service Mentioned: Tee Product T-shirt.

Reason of review: poor serv bad quality damage rtn exch cancellatin policy.

Monetary Loss: $30.

Preferred solution: Full refund.

I didn't like: There is nothing i like about this company or their service, Poor customer serv, Do not listen to customers concerns and request.

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